How memorial jewellery works

A little piece of them, kept close

Whether you’re remembering someone you love or a much-loved pet, you’re trusting me with something irreplaceable. I’ve made the process as simple and reassuring as possible.

A sterling silver beach memorial heart pendant resting in the palm of a hand
  • Choose your piece
  • Place your order
  • Send your ashes
  • Safely looked after
  • I make your piece
  • Cured and checked
  • Home to you

Choose your piece

Browse my memorial jewellery collection and choose the piece that feels right for you.

Depending on the design, you may be able to select options such as colour, finish, visible or discreet ashes, sparkle, crushed opal or beach-inspired detailing.

If you have something particular in mind, please contact me. I’m always happy to discuss a custom design before you order.

Place your order

Choose your options and place your order through my website.

Please take a moment to check your choices carefully, as your memorial jewellery will be created specifically for you.

If you’re unsure about anything, please contact me before ordering.

Send your ashes to me

Once your order has been placed, I’ll provide instructions explaining how to package and send the small amount of ashes I need.

Only a very small amount of ashes is required.

I recommend sending them using a tracked postal service.

Your ashes should be securely packaged and clearly identified in accordance with the instructions provided.

As soon as your ashes arrive safely with me, I’ll confirm that I’ve received them.

Your ashes are carefully identified and looked after

From the moment they arrive, your ashes are treated with the care and respect they deserve.

They are individually identified and securely associated with your order throughout the creation process.

I keep a record of receipt and only use the amount required to create your jewellery.

I create your memorial piece

Your jewellery is individually handmade according to your chosen design.

Ashes can be visible within the finished resin or incorporated more discreetly, depending on the option you’ve chosen.

Depending on the design, I can also incorporate colour, sparkle, crushed opal or beach-inspired detailing.

Four memorial resin samples showing ashes discreet, ashes discreet with crushed opal, ashes visible, and ashes visible with crushed opal

Because both resin and ashes are naturally individual, every finished memorial piece is completely unique.

No two memorial pieces will ever look exactly the same.

Once ashes have been incorporated into cured resin, they become a permanent part of your jewellery and cannot be removed or recovered.

A note about pet ashes

Pet ashes can sometimes be much finer in texture than human ashes. This means they may not always be suitable for certain designs where the ashes are intended to remain clearly visible.

Every set of ashes is unique, and I will always do my best to create your chosen design. If I feel the texture of the ashes may affect the finished appearance, I will discuss this with you beforehand and help you choose the most suitable option.

My priority is always to create a beautiful, meaningful keepsake that honours your loved one.

Curing, finishing and quality checking

Once your piece has been created, the resin needs appropriate time to cure.

I then carefully finish and check your jewellery before preparing it for its journey home.

Please allow up to 10 working days from receipt of your ashes for production and curing before dispatch, unless we have agreed a different timescale.

Your jewellery and remaining ashes come home

Your finished memorial jewellery will be carefully packaged for its return to you.

Any unused ashes will also be carefully and securely packaged and returned with your jewellery, unless something different has been agreed with you.

Your order will be returned using a tracked Royal Mail service, and tracking information will be provided once it has been dispatched.

Every piece is unique

Photographs on my website show examples of previous pieces and the style you can expect.

Because everything is handmade, your finished piece will not be an exact replica of another.

The appearance and placement of ashes, colours, sparkle, opal, wave detailing and other decorative elements will naturally vary.

That’s part of what makes memorial jewellery so special: your piece belongs only to you.

Caring for your memorial jewellery

Your memorial jewellery is designed to be treasured, but resin jewellery does require appropriate care.

I recommend removing it before showering, bathing, swimming, sleeping or exercising.

Avoid direct contact with perfume, cosmetics, lotions, hairspray and harsh chemicals, and avoid prolonged exposure to excessive heat or direct sunlight.

Please see my full Care Guide for detailed instructions.

I’m here if you want to talk first

If you’d like to talk about the process, discuss a design or simply make sure you’re comfortable with how everything works, please get in touch before ordering. There’s no pressure to order until you’re ready.